Thank you, Driver 94446. :)

Arriva Bus Company Feedback Form:

Name: W___
Email Address: ___
Region: Midlands

Comments:
This is just a quick note to say thank you to driver no. 94446 of Bus 4758 on Friday morning of last week, route 126/127, for taking action on by request of the police to keep my partner safe by stopping the bus and keeping the doors closed until the police arrived to help my partner, who was trying to get to the motorway bridge in order to end her life. She is now recieving treatment and his safe and well. Thank you for showing understanding and sensitivity by telling the passengers that they were stopped due a technical problem - this bought the police more time to arrive without panicking my partner further.

Address: ___
Contact Number: ____

Journey Information
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Journey from: Loughborough
Journey to: Shepshed
Service number: 127/126
Date of travel: 18/07/14
Time of travel: 11.47 am

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Response from Arriva:

Good morning W__,

I can confirm I have received your email and will be forwarding this to the depot manager.

Thank you for your kind comments and we are glad to hear your partner is safe and well.

Kindest regards,

Louise Hickson
Customer services

___

:)